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Warranty & Repair Support

Need a repair or want to submit a warranty claim? We are here to help. Please fill out the form below with your product and purchase details. Our technical team will review your request and get back to you within 24–48 hours.

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Information about the countries we cooperate with

+36 (1) 233-2138

Ipari Park Str. 10. Budapest, H-1044 Hungary

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Support process

What Happens Next?

  • Review & Verification: Our technical team reviews your description, photos, and verifies your warranty status based on the serial number and invoice provided.

  • RMA Authorization: If approved for inspection, you will receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions via email. Please do not ship any products before receiving your RMA number.

  • Inspection & Resolution: Upon receiving the item at our service center, we will inspect it. Valid warranty issues will be repaired or replaced free of charge. For out-of-warranty issues, we will send you a cost estimate for approval.

sales@bhe-corp.com

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Important Notice on Restricted Countries
Certain countries are subject to additional review, and project feasibility may depend on specific regulatory and compliance considerations.

If your inquiry involves one of these regions, please contact us for further assessment:

  1. Georgia
  2. Kazakhstan
  3. Uzbekistan

At BHE, we are committed to complying with international regulations and responsible business practices. Due to export control restrictions, we are unable to process inquiries or fulfill projects involving certain countries.

If your request is related to one of these regions, we regret that we will not be able to proceed:

  1. Afghanistan
  2. Armenia
  3. Azerbaijan
  4. Belarus
  5. Burma (Myanmar)
  6. Central African Republic
  7. China (military technology and arms trade restrictions)
  8. Democratic Republic of the Congo
  9. Iran
  10. Iraq
  11. Kyrgyzstan
  12. Lebanon
  13. Libya
  14. North Korea (Democratic People’s Republic of Korea)
  15. Russia
  16. Somalia
  17. South Sudan
  18. Sudan
  19. Syria
  20. Tajikistan
  21. Turkmenistan
  22. Venezuela
  23. Zimbabwe

Thank you for your understanding and cooperation!